You can cancel your website subcription at any time. You can do so in your account under “Orders” or while in your website admin under “Subscription”. Once cancelled, your site will stay live until the end of the billing cycle. Please remember to cancel during your free, 7-day trial period to not incur any charges at all. Once the free trial period is over your card will be charged $12 (or $18 for Premium), and then monthly thereafter until cancellation.
Your wedding website is subscription based, so each month we charge your credit card $12 (or $18 for Premium). If for some reason the credit card transaction fails our system will send several emails over the course of 10 days notifying you to update your credit card detials in your Account. So, if you do not update your credit card details your subscription will eventually be cancelled. If this is an accident please contact us immediately!
Although your site gets deleted from your account after several failed credit card transactions, we maintain daily archives of all our sites just in case. It's a manual process on our end to re-activate a cancelled site, so we do charge a $35 fee to for the time it takes us to do that. Typically we can get a cancelled site back up and running within 24 hours.